Call Us

Privacy Policy

Effective date: November 26, 2025

Trip To Haram (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to triptoharam.com and any services that link to this Policy.

1) Information We Collect

  • Information you provide
    • Enquiry and booking details submitted via forms, such as:
      • Name and contact details
      • Trip preferences and package selections
      • Number of travelers, including adults, children, and infants
      • Hotel category preferences
      • Cities and nights, dates, and special requests
    • Messages you send to us (including via email or WhatsApp) and any attachments or IDs you share to process visas or bookings.
  • Automatically collected data
    • Device and usage information, IP address, browser type, pages visited, and referral URLs.
    • Cookies and similar technologies (see “Cookies” below).
  • Sensitive/identification data (only if required for services)
    • Passport details, photos, vaccination cards, and visa-related information, to the extent required to provide Umrah/Hajj services and comply with law.

2) How We Use Your Information

  • Provide and manage services: respond to enquiries, create quotes, process bookings, coordinate visas, hotels, transportation, and on‑ground support.
  • Communicate with you: confirmations, updates, customer support, and service notices, including via WhatsApp where you reach out to us.
  • Improve our services: site analytics, quality assurance, and troubleshooting.
  • Legal, security, and compliance: prevent fraud, enforce our terms, and comply with applicable laws.

Legal bases (EEA/UK visitors): performance of a contract, legitimate interests, consent (where required), and compliance with legal obligations.

3) Sharing Your Information

We share information only as needed to deliver our services or as required by law:

  • Service providers and travel partners: hosting, IT support, analytics, payment processors, visa facilitators, airlines, hotels, and ground operators in Makkah and Madinah.
  • Communications platforms: email and WhatsApp to communicate with you.
  • Legal and safety: authorities or advisors if required by law or to protect rights and safety.

We do not sell your personal information.

4) International Data Transfers

Your data may be transferred to and processed in countries outside your residence (including the USA and Saudi Arabia) where privacy laws may differ. We use appropriate safeguards where required by law (e.g., contractual protections).

5) Data Retention

We keep personal information only as long as necessary for the purposes described above, to complete your trip and support services, for legal and accounting requirements, and to resolve disputes. We delete or de‑identify data when no longer needed.

6) Your Choices and Rights

  • Access, update, or delete: You can request access to, correction of, or deletion of your personal information, subject to legal limits.
  • Opt‑out of marketing: You can unsubscribe from non‑essential messages at any time.
  • Cookies: Control cookies via your browser settings (see below).

Depending on your region (e.g., EEA/UK under GDPR, California under CCPA/CPRA), you may have additional rights, such as data portability and limiting certain uses of sensitive information. To exercise rights, contact us using the details below. We may need to verify your identity.

7) Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, and analyze usage to improve offerings. You can control cookies through your browser. Disabling cookies may affect certain site features.

8) Security

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure; please use caution when sharing sensitive data online.

9) Children’s Privacy

Our services are intended for adults arranging travel for themselves or their families. We do not knowingly collect personal information directly from children without appropriate consent. If you believe a child provided information without consent, contact us and we will take appropriate steps.

10) Third‑Party Links

Our site may link to third‑party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

11) Changes to This Policy

We may update this Policy from time to time. The “Effective date” will reflect the latest version. Material changes will be highlighted on this page.

12) Contact Us

If you have questions, want to exercise your privacy rights, or need to make a request, contact:

If contacting us about a data rights request, please describe your request and include enough information to verify your identity.

Share :
Facebook-f Twitter Instagram